FAQ

Turn Time

Our current turn time is 8-10 weeks. West Coast orders need to add two weeks buffer to turn time calculations.

Heart Pine vs Antique Oak

Many people ask the difference between the two wood materials we offer. The difference between tables should be a matter of appearance preference, because either way you will receive a sturdy, durable table to pass on to generations to come.

Our Heart Pine tables have more red/yellow undertones. Antique Oak has a more brown finish. Both stain very well and have very beautiful natural options as well. Oak is always a more expensive material due to the growth process. Oak trees take longer to grow to maturity and need more care in the process than pine. Oak is a harder wood, typically more wear resistant (though our Antique Pine is also very durable).

Saw Mark vs Planed

The character in our reclaimed wood truly stands out with the Saw Mark Finish. This finish brings out more contrast in the wood grains and shows the saw mark pattern. In creating this finish, the reclaimed wood cannot be planed down to the ultra levelness and smoothness as the Planed finish.

Planing it makes the woods lighter. The darker colors on the top come from the old worn wood. When it is planed down, you are shaving off the old, darker wood and unveiling the lighter shades underneath

Finishes

Payment Options

We can invoice and accept all major credit cards and paypal payments. We now offer financing through PayPal Credit, which you can select during check out.

 

Shipping

Every table will ship out completely assembled. It will be transported blanket wrapped and secured in an enclosed trailer. The shipper will be in contact with you to arrange the best delivery time. The shipper will help unload and set up the table, but help will be needed.

15 Year Warranty

The product is warranted against defective materials or workmanship for fifteen years, based on reasonable use. If there is a problem that’s covered by the warranty, the manufacturer will, at his discretion, repair or replace the product or refund the original purchase price of each product. Items not covered would be defects that result from negligence, misuse, or accidents; any condition resulting from incorrect or inadequate maintenance, cleaning or care, or commercial use; any condition resulting from other than ordinary residential wear or from any use for which the product was not designed.

If your product does not reflect your order correctly, we will make a new piece at no charge to you with the exception of shipping.

However, we’re certain you’ll love what we do!